Mobile Energy Solutions

Radicalizing Field Service with Mobile Energy Solutions

The demands of the digital society are increasing day by day, and electric utilities need to modernize if they wish to keep up. Although digitalization may not be the obvious answer, mobile energy solutions could have many benefits to the energy sector. They could help the energy industry become more effective, efficient and ready for the future.

Every business in the energy industry is unique, and many still use paper-based documentation and distribute information across various silos. Mobile energy solutions can make the workflow easier and faster by making data available online. Employees can communicate internally or externally to solve problems more quickly and access cloud-based tools to become more productive. Furthermore, greater efficiencies can be achieved to transform how field workers work every day.

Mobile energy solutions can be very useful in times of catastrophic weather conditions. They can help technicians access online training, perform damage assessment, and respond to the customers’ needs immediately. Field workers can get notifications to the type of emergency, as well. Applications can give them the data they need to expedite response and become more efficient overall.

Here’s how mobile energy solutions can help radicalize the field service:

  • Eliminate the extended staging process required for crew assignment during an emergency
  • Share accurate restoration data quickly
  • Provide fast and efficient power restoration
  • Respond quickly to unpredictability of weather
  • Share resources when a storm occurs – collaboration with neighboring utilities

By adopting a mobile-based energy solution, utility companies can connect with other utilities, access and gain visibility into available resources in real-time. They enable efficient communication by all utilities to achieve a broad, all-encompassing focus. In return, utility customers can benefit from the shorter outreach times and faster restoration.

Mobile energy solutions enable collaboration, which is becoming increasingly important in the energy sector. They provide utilities and field workers with a unique strategy that offers various benefits to both customers and industry insiders. Find out how you can power your workforce with energy mobile technology here.

Energy Mobile Technology

Power your Workforce with Energy Mobile Technology

In today’s world, challenges will always be a part of utility companies. Business owners should move toward a more mobile workforce to drive productivity and create efficiencies in operations. Your technical field staff and sales staff should be able to carry out more tasks using their mobile devices. By using energy mobile technology, you can reduce fuel and maintenance costs, automate processes, and track your assets more accurately.

Energy mobile technology can address several challenges behind fuel and maintenance costs. They include:

  • Inefficient Routing. Customer service is a top priority for utility companies. If it’s the same for you, you need to make sure all your personnel, equipment and trucks are where they should be on schedule. An energy mobile technology combined with real-time traffic data coordinates help. It identifies technicians nearest to the location of your customers.
  • Dispatch Issues. An integrated dispatch technology provides you with a map of your field assets, increasing productivity and creating a safer environment for them.
  • Vehicle Health. Bad weather, driver behavior and harsh road conditions can also take a toll on vehicle health and drive fuel and maintenance costs. Through a mobile technology, operators can track vehicle speed, mileage, brake usage, maintenance records and other performance indicators to help you make cost-saving decisions related to maintenance.
  • Paper-based Reporting. Utility industry is fast-paced. To stay on top, you should be able to operate efficiently. A mobile solution frees your staff from completing lengthy hand-written reports. Paperless reporting empowers field technicians – something that can only be achieved with a mobile device and service.

Energy mobile technology gives your field staff the ability to report onsite information electronically from any location. It eliminates the tedious task of completing written forms and travelling from one point to another. It also reduces fuel costs significantly. Your staff no longer have to deliver handwritten reports to the shop. With less paperwork and lesser manual processes, they have more time to focus on core responsibilities and provide better customer service.

If you are looking for ways to improve productivity and reduce expenses, consider an energy mobile technology.  Volatix delivers sophisticated mobile solutions to help you manage your assets and make informed decisions. We help you make better decisions and provide the best customer service. We help you become more efficient. Click here to learn more about our solutions.